Frequently Asked Questions
Clear, direct answers regarding our medically validated cognitive training programs, outcomes, and clinical oversight.
General Maxi Mind FAQs
How long has Maxi Mind been in business?
Maxi Mind Learning launched in October 2010 and, as of August 2023, has helped more than 2,000 children.
What is Maxi Mind's success rate?
Maxi Mind enjoys a 90% success rate, meaning 90% of children who complete a Maxi Mind Brain Training Course experience a lasting improvement in focus, learning, and self-regulation skills. Outcomes may vary for each child.
How does Maxi Mind measure success?
We measure success by observing changes in how children function at home, school, and socially. Our intake process includes a hundred questions, which we repeat at the end to assess progress across all areas of parental concern.
How does Maxi Mind differ from other programs?
Maxi Mind's uniqueness lies in its multi-sensory approach, combining cutting-edge technology and specialized physical exercises. Each program is highly customized to the abilities of each child, and every child is coached in-person by a certified neuro-educational therapist who ensures the exercises remain challenging and enjoyable.
What happens in a typical Maxi Mind session?
A typical session consists of about half movement with music and half computer games controlled by the mind. Exercises target balance, coordination, visual tracking, auditory processing, and cognition, all while listening to engineered classical music through bone-conduction headphones.
Has the Maxi Mind method been studied scientifically?
Yes, several studies have evaluated the efficacy of the Maxi Mind method. A pilot project in 2011 analyzed diverse academic, behavioral, and psychometric measures, yielding excellent results. A subsequent analysis in 2018 of pre- and post-client data for over 250 children showed substantial improvements in ten functional areas, demonstrating high statistical significance.
How many sessions are recommended and how long is each session?
Courses typically consist of 24, 40, or 60 sessions, depending on the child's needs. Each session lasts 50 minutes.
How much does Maxi Mind cost?
The cost is generally $150 per session, which may be partially or fully covered by insurance, government programs like OAP, and medical deductions from taxes. There are no hidden fees, and no HST applies as these are psychological services.
How many Maxi Mind Courses will my child need?
Approximately 70% of clients find one course sufficient for their child's success. About 20% return for a second course, usually after a year, and roughly 5% may seek a third course.
Where do sessions take place?
Sessions are conducted in the home-office of a Maxi Mind Certified Neuro-educational Therapist. We have numerous coaches in the Greater Toronto Area and other regions of Southern Ontario.
Is there an online option?
Currently, Maxi Mind only offers in-person sessions; no remote or online services are available.
How can I claim Maxi Mind services under my insurance plan?
Maxi Mind services are covered under psychology. Our Neuroeducational Therapists provide services under the supervision of a Registered Child Psychologist, who signs off on every session.
How can I claim Maxi Mind under the Ontario Autism Program?
Clients funded under the OAP can submit our medical receipts for reimbursement, and our team is available to assist with this process.
How does your medical receipt process work?
We issue consolidated medical receipts every month, covering each session from the previous month. You will receive these via email.
How do I know if Maxi Mind is right for my child?
We offer a free online video consultation with parents, which includes an assessment based on detailed intake questions to determine if Maxi Mind is a good fit for your child's needs.
Does Maxi Mind diagnose or medically treat ADHD?
Maxi Mind does not provide medical diagnoses or treatment. However, we specialize in identifying, managing, and even reversing traits associated with ADHD. We do not diagnose or prescribe.
Program & Treatment Specifics
How do you measure improvement objectively before and after the program?
We use a 90-question standardized assessment developed by neuropsychiatrist Dr. Ron Minson that measures five functional domains: ADHD traits (using the Rubiner screener), sensory-motor function, auditory/language, social-emotional, and executive functions. Historically, our results are also backed by continuous performance tests (IVA Plus) and Wechsler Essentials academic baselines.
What percentage of children complete the program and show clinically meaningful improvement?
A 2018 independent statistical analysis of 250 Maxi Mind clients demonstrated that approximately 90% of children completing the program show clinically meaningful, lasting improvements across targeted functional domains, with less than a 1% probability that the results were by chance.
What happens if we don't see meaningful improvement after 10–15 sessions?
Lasting neuroplasticity requires repetition, which is why the average course is 40 sessions. If progress stalls early, an assigned Case Manager collaborates with the family, the coach, and the supervising psychologist. We can adjust protocols mid-program, change the delivery location, or assign a different coach to match the child's learning style.
What portion of the fee is refundable if we discontinue?
The initial $750 (covering the first 5 sessions) is non-refundable. Beyond that phase, any deposits held against future, unused sessions are fully refundable upon notice of discontinuation, for any reason.
Is the program intended to replace behavioural therapy, or is it complementary?
It can be either. Many families transition to Maxi Mind when Applied Behavior Analysis (ABA) plateaus. While ABA is effective for compliance, Maxi Mind focuses on underlying neuro-developmental growth. We also serve many clients who successfully utilize both therapies concurrently.
Who supervises the treatment, and what are their credentials?
Every session is a medically validated cognitive training session, supervised and signed off by registered child psychologists licensed with the Ontario College of Psychologists (and OAP registered). The sessions are conducted one-on-one by certified Neuroeducational Coaches (career educators) whose expertise ensures the high level of child engagement required to achieve lasting habit and cognitive change.